PLAYGRND Privacy & Media Policy

Effective Date: October 2024
Last Updated: November 2025

1. Overview
PLAYGRND (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring transparency in how we collect, use, and share your information. This Privacy & Media Policy applies to all PLAYGRND events, ticket purchases, and online interactions, including our website and social media platforms. By purchasing a ticket, registering for, or attending any PLAYGRND event, you agree to the terms outlined in this policy.

2. Information We Collect
When you purchase a ticket or attend a PLAYGRND event, we may collect the following information:

  • Personal Information: Your name, email address, and payment details collected through our ticketing partners (e.g., Dice, Tixr, Eventbrite).

  • Usage Data: Website activity, device information, and engagement metrics from our digital platforms.

  • Visual and Audio Media: Photographs, video footage, and audio recordings captured at our events.

3. Use of Personal Information
We use your information to:

  • Manage event access and verify ticket purchases.

  • Communicate event updates, promotions, and announcements.

  • Improve future events and attendee experiences.

  • Comply with legal and regulatory requirements.
    We do not sell your personal information to third parties.

4. Photography, Video, and Media Release
PLAYGRND events are professionally filmed and photographed. By attending any PLAYGRND event, you acknowledge and agree to the following:

  • You may appear in photographs, videos, or other media captured during the event.

  • These materials may be used, edited, and distributed by PLAYGRND in any format—including social media, websites, advertising, press materials, and future promotions—without further notice, approval, or compensation.

  • PLAYGRND retains full ownership and rights to all media captured at its events.
    If you prefer not to be recorded, please notify a PLAYGRND staff member upon entry. While we will make reasonable efforts to accommodate, we cannot guarantee exclusion from all media due to the public and dynamic nature of our events.

5. Third-Party Services
We use trusted third-party providers to manage ticketing, payments, and marketing. These partners may collect and process your information under their own privacy policies. We encourage you to review their terms directly on their websites.

6. Data Security
We implement industry-standard measures to protect your information from unauthorized access, disclosure, or misuse. However, no system is completely secure, and attendance or ticket purchases are at your own discretion.

7. Your Rights
You have the right to:

  • Request access to or deletion of your personal data.

  • Opt out of marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.

8. Contact Us
If you have any questions about this policy or how your information is used, please contact:
PLAYGRND Media Corp.
Email: support@playgrnd.club
Location: Toronto, ON, Canada

9. Acceptance of Terms
By purchasing a ticket or attending a PLAYGRND event, you acknowledge that you have read, understood, and agreed to this Privacy & Media Policy.